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Delivery

For deliveries to Scotland, Northern Ireland, Dublin, Rest of Eire, Isle of man and Channels Isles, Isles of Scilly and Scottish Isles, an additional delivery charge will be added. Certain non-standard delivery services to these locations may not be available due to the reach limitations of external couriers.

 

We have our own fleet of lorries to ensure fast delivery around the country from our large manufacturing site next to the M6 in Birmingham

Delivery times

 

MDF Skirting & Architrave 2-3 days

All other 5-7 days*

Deliveries are made Monday to Friday excluding bank holidays. Standard delivery times are up to 2-3 working days for our in-stock items, such as standard MDF products. We have launched Next day Products, delivery from £20 as standard these products are delivered the next working day from order.

Please note if you require and specifics in your delivery on your order form in the comments section and we will try our best to fulfil your requirements.

We are able to create quicker lead times for orders placed before 12.00 p.m from an order or cleared funds. On payment confirmation, we will inform you of dispatched goods and your due delivery date. For our made to order goods, please allow between 5-7 working days to manufacture. If you require an urgent delivery please call the sales team and we will try to help wherever possible.

Special deliveries

We can offer timed deliveries or Saturday. Our prices are as follows:

  • Saturday - additional £35
  • Pre 10.30 am - additional £24.00
  • Pre 12.00 am - additional £10.80
  • Collect for FREE

If you would like to select any of these times, please contact our sales team. Please note the prices are added to the weekly delivery costs, which vary due to weight and size, delivery as they require an outsourced courier. 4200 and 4400 length orders over 20 units will not be eligible for normal dispatch times, they will be on a 3 day delivery service after goods are complete.

Standard products aren't currently eligible for next day delivery, as such, we aren't able to include these products in orders of next day delivery products. We advise that if you need your next day products in a short-delivery, they are ordered separately to standard delivery products.

You can also collect your order directly from our factory for free.
 

Care & Considerations

We deal with each order with care and...our products need care too!

As our products are made from timber they can warp, if let in damp areas, and as such, we need a signature as proof of delivery so we know our products have been received and looked after.

Deliveries are insured and must be opened and checked for damages before signing and accepting the items from the courier as received in good condition, once items are signed and accepted in good condition no claims can be made for damages or missing items. 

 

Our Couriers

We pride ourselves in manufacturing bespoke and standard items from our Midlands-based factory. Delivering from the Midlands means we’re central for transport links, giving us the leading edge on fast deliveries. However, some products (if they’re larger or heavier than standard) may need to be delivered by one of our external couriers.

Palletforce is a regular addition to our own fleet of lorries and offers transportation across the UK for large orders. To ensure the products are taken off the lorry safely and carefully, Palletforce advise that a minimum of 4 able-bodied people be available on-site, on the day of delivery, to off-load the goods. 

We do not offer a Moffatt service.